If you need help recovering from the recent winter storm, we are here for you. Learn more about our Rapid Response Loan that offers fast funding to help get you back on track.

Skip to main content

Health and Safety Updates

Member Information, Resources and FAQs

Our top priority is the health and well-being of our members, our employees and the communities we serve.
We promise to do everything we can to keep you safe while providing excellent member service.

We will provide updates with notifications on this page, our Digital Banking Platform, our Facebook page, and through email, if and when appropriate.

 

Masks are optional in our branch lobbies. However, if you plan to visit, please follow our safety guidelines.

You can also limit your time in the branch by making an appointment or by taking advantage of our drive-thru services.

Don't have time to visit or call? Digital Banking may be an easier way to access your account.

Updated 2/15/22 - 8:00 a.m. CST

Drive-Thru Services

We now offer many solutions in our drive-thrus that have traditionally required our members to come inside.

  • Deposits/withdrawals up to $5k
  • Debit card orders/pre-order pick-ups
  • Cash advances or Automated Clearing House (ACH) money transfers
  • Cashier’s checks / Counter checks (temporary checks) / Personal checks
  • Account closure / Account changes* / Name changes*
  • Online & Mobile banking reset
  • Fraud reporting and resolution*
  • Notary services*
  • Statement or check copies (up to 3)*
  • Wire transfers less than $5,000*

Visit our branch pages to see our drive-thru locations and service hours.

*These transactions tend to take a bit longer to complete and you may be asked to pull into a parking spot until your request has been completed. Account changes require all account owners to be present and sign. Name changes require unexpired government-issued photo ID and social security card with updated name.